I lost the charger for my peticure elite a while ago. I've been trying to find out how to get a new one, but I can't get any reply from anyone at Peticure. The email replies I get say "for any immediate answers or call 866-626-7961 Monday - Friday 8:00 - 5:00 CST ". So I call, and immediately I'm told there is a "high call volume" and I should call the other customer service number 1-866-300-6376. So I call that number and get the same message after which it hangs up on me. High call volume every day for 3 weeks? I find that hard to believe. Can somebody please tell me if there is another number I'm missing somewhere, or have they just gone out of business?

I still haven't heard anything from anyone. Any ideas on what to do next?

Well... I still haven't heard from anyone. Seriously, any idea what to do next, if anything?

So I purchased a Peticure power in Oct of 2008.  Had it one week and it died. Sent it out and got a new one in Nov 2008.  Yesterday it has stopped working again.  I also purchased the 2 year warranty.  I get out my invoice and call the number.  It's disconnected, The website is UNDER CONSTRUCTION.  Huh  my hunch is that the company has gone under.  I called directory assistace and got a number 1-972-608-9900nthe message says that it's Peticure so I left a message.  This number is not in Carrollton TX like my invoice says but the operator did say that it was in Texas.  Now I'm from Ontario, Canada and I have a friend that works for Ren's Pet Depot and I contacted them to let them know that the numbers and websites are out of service and that i've had two models quit on me.  Ren's has also launched thier own investigation.
I'm interested to see if I get a call back from that number.  I'll keep trying and keep you posted.  I really would like a new one, 95% of the dog's that I groom I use the Peticure on them.  Dogs that go nuts if I even bring clippers near them freak out, but don't move for the Peticure.